We use the following types of cookies to enhance your experience:

• Essential cookies (Session): Enable core site functionality such as secure login and navigation.

• Analytics cookies (2 years): These collect anonymous visitor statistics (e.g., via Google Analytics) to help us improve our service.

• Marketing cookies (optional) (6 months): These support targeted advertising (e.g., Google Ads, Facebook Ads) based on your interests.

You can manage your cookie preferences anytime via the cookie banner or your browser settings.

We use the following third-party providers:

• Google Analytics: to understand site usage and improve UX.

• Stripe & PayPal: for secure payment processing.

• Mailchimp: for email marketing (only if opted in).

We do not sell or share your data for third‑party marketing without your consent.

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We retain personal and analytical data for the following periods:

• Coaching records: 7 years after your last session.

• Transaction records: 7 years (to comply with HMRC requirements).

• Marketing consents: Until you choose to withdraw your consent.

• Analytics data: 2 years, after which it is deleted or anonymised.

Older or superseded data is securely deleted or irreversibly anonymised.

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Under UK GDPR, you have the right to:

• Access: receive a copy of your personal data

• Rectification: correct inaccurate data

• Erasure: request deletion ("right to be forgotten")

• Restriction: limit processing

• Data portability: receive your data in a structured format

• Object: oppose processing based on legitimate interests or marketing

To exercise your rights, contact us at paul@five2thrive.co.uk. We will respond within one month.

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